Choosing The Right Size Contractor
Is there really a difference between Small & Big Residential Contractors? Outside of the obvious answer of yes! (Based simply on size) There can be several Pro’s & Con’s to each size that many homeowners may not be aware of.
5 Benefits /
Here are 5 Benefits or “Pros” to Large and Small Contractors while there are many more this is just a sampling. Please feel free to leave comments below with your pros and cons suggestions!
Large Contractor Pros:
- Large Contractors tend typically have a large staff or team that is capable of handling your calls, questions & Most importantly concerns.
- Complaints are generally handled faster
- Large contractors tend to have a greater range of products and/or services to offer however not always.
- Large contractors normally have been in business longer than small contractors (Being in business a long time and not having growth could be a sign of a un-healthy business / contractors) Having a longer work history also lets you see more reviews of the contractor and their work. See our other post Top 7 Mistakes To Avoid When Buying A New A/C System
- A larger contractor has a greater chance of staying in business to service or maintenance your project if needed (This is not a automatic rule however because if a large contractor changes things or raises prices too drastically they may find themselves quickly reducing in size or going under!)
Small Contractor Pros
- Small Contractors tend to be more competitive with pricing. They just do not have the overhead that large contractors have however there is a fine line between quality and price.
- Small Contractors are normally referred more by family and friends.
- Small Contractors are normally willing to bend more when it comes to negotiating or changes to the project.
- Small Contractors are highly dependent on your project success, one failure here could really hurt this company vs. a large contractor not caring as much. This could give you an advantage
- Small contractors tend to be more personable when communicating with them. (Not always the case however there is a more “I’m your friend” attitude vs the “You’re interrupting our Money Making Machine” attitude you get from large companies that think you are there to serve them!
Here are 5 concerns or “Cons” to Large and Small Contractors while there are many more this is just a sampling. Please feel free to leave comments below with your pros and cons suggestions!
Large Contractor Cons
- Large Contractors Tend to be A lot more expensive and unless they are giving you completely different equipment or products they are not offering more value, just higher prices to help with the expensive budget!
- Large Contractors tend to have a loss of “Culture” where many are improving in this area it’s easy to get lost as a customer with these companies, you’re just a number!
- Larger Contractors Tend to put more pressure on their sales teams to “Close” or “Pressure” customers to buy because they have to “Feed The Money Machine” Having a lot of full time staff is a big drain on a budget and demands a lot of New Sales. You normally do not get that kind of pressure from smaller contractors.
- Large Contractors can make more errors since they are juggling more jobs and can be more prone to mistakes.
- Larger contractors have the money necessary to train their salespeople how to manipulate the conversations and or presentation to overcome your objections and “Close you” Sales itself is not a bad thing, the world runs on sales however using tactics to get you to buy now without being informed of other proposals is shady!
Small Contractor Cons
- Small Contractors may or may not be in business to service or maintenance your project. Even being in business a while if the company is still small after 10+ years in business that may be a sign that they are an unhealthy business!
- Small Contractors may have to cut a lot of corners to get you that lower bid price!
- Small Contractors Can be shady! Beware of small (or large) contractors that will not pull permits or provide you with their insurance information!
- Small contractors typically underbid large contractors, many times this is done by cutting corners on the jobs! FairBids.Com is a great resource to use when evaluating sizes of contractors!
- Small Contractors normally don’t have the staff to take care of you and your concerns. At least when they are busier.